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Warranty and Service

Mindray Ultrasound Repairs

Mindray Ultrasounds are built tough but sometimes things can go wrong. We offer above industry standard 3-5 year standard warranty backed up by our quick response times and superior customer service.

At New Wave Medical our service and response times are considered one of the best available in the industry today. It is underpinned by a simple service philosophy practiced that we go above and beyond. This means responding quickly to your call for assistance and getting you up and running as quickly as possible.   Loan machines are available to ensure no clinic time is lost.

If a transducers is accidently dropped, we will replace it.

If you have any service issues, faults or questions please log a call below and we will get back to you ASAP

Log a fault 

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